Microsoft and Others: Video Calling Demand continues to surge

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Millions of employees remotely working under lockdown 

On Thursday, Microsoft stated that, in recent weeks, video calling and educational usage of its Teams productivity software had risen as employees are working remotely and some US schools canceled in-person classes for the rest of the academic year. 

Team’s Video calling has risen, Microsoft

 Video calls on Teams, competing with apps like Slack Technologies and Zoom Video Communications, didn’t give an absolute figure even though they were up 1,000 percent in the month of March, said Microsoft. The company stated, the proportion of meetings and calls over the video more than doubled from 21% to 43% just over the month of March. 

Jared Spataro, corporate vice president for Microsoft 365, said that the data of Microsoft showed the use of video interspersed throughout the workday. He said, “We will see spurts in a team of videoconferencing, but then we see people go offline and do a bunch of work in chat and documents, and then they’re back again,” 

It was said by Microsoft that 183,000 educational organizations in 175 countries and each of which includes multiple schools, were using its Teams for Education now. The minutes spent in meetings by all Teams users hit triple, 2.7 billion on March 31 than the 900 million minutes on March 19.  

While the world is under lockdown to stop the spread of Coronavirus, billions of people working remotely and learning tools have experienced rapid growth.  

Wickr, Slack, Zoom rises too

 For example, Chief Executive Joel Wallenstrom stated, at end-to-end encryption messaging service Wickr offering fully encrypted video calls with as many as 50 participants, business sales have more than doubled every week for a month. Wickr serves completely secured encryption to discuss financial or government secrets, rather than displacing Teams, Zoom or Slack.  

About Slack, it said that last month connected users increased from 10 million on March 10 to 12.5 million on March 25. Zoom’s daily meeting participants too ballooned a sudden growth from a maximum of 10 million last month to more than 200 million in March. Neither of the figure is compared directly with each other or Microsoft’s figures. 

But Zoom’s rise has drawn a global backlash over privacy and security concerns, this week with Alphabet’s Google banning the use of app by employees and a school in California district suspending Zoom use after a racist intruder exposed himself shouting some racial slurs during a video meeting of students.

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